What are my shipping options? We ship through FedEx Ground. Shipping prices range between $60 and $150 depending on the model and distance.
Where do you ship? We ship throughout the lower 48 U.S. states and territories, including Washington, D.C.
How long will it take for my Canopy to arrive? About 2-4 weeks. We need some time to craft your Living Umbrella.
What is the return policy? We aim to make every Living Canopies' customer 100% satisfied with their purchase. However, unforeseen things can happen to stuff. If you are not 100% satisfied, please call (301) 789-5099 so we can resolve your issue. Hopefully, its something minor.
If you have had your Living Umbrella for 90 days or less and we cannot resolve your issue, then you may return your product for a refund to:
Living Canopies, Ltd.
4318 Sheridan St.
University Park, MD 20782
Shipping fees will apply to Returns.
If you have had your Living Umbrella for more than 90 days, you can Call or email us to help you resolve the issue.
I received my Living Umbrella, but it has a defective part. What should I do? Call or email us and describe your problem. We will get back to you as soon as possible to assess the situation so we can resolve it
What types of payment do you accept? We accept most forms of credit card, including Visa, Mastercard, American Express, and Discover.
What taxes apply? As Living Canopies® is a Maryland-based company, tax is based off the state’s 6% tax rate.
What is the Living Umbrella made of? The Living Umbrella is made of a mix of metals and plastics. The frame is mostly marine-grade aluminum with stainless steel hardware. The Bases are powder-coated carbon steel to ensure against rust.
Are there instructions on how to assemble my Living Umbrella®?. Yes! We include step-by-step instructions on how to put your product together. We also have a video here showing you how easy it is. If you have any questions, please give us a call at (301) 789-5099 so we can help.
Mandevillas: beautiful but not bee-utiful
Does the Mandevilla plant attract lots of bees? No. Mandevillas attract pollinators like butterflies and hummingbirds but not bees.
How often will I need to replace the Mandevillas? IIn temperate climates, the mandevilla will die from frost in the Fall. You can replant you Living Umbrella with mandevillas in the Spring once the threat of frost is gone. Replanting dates can range from April to May depending on you climate/hardiness zone. If you live in locations with year-round warmth and no frost, then the mandevillas will last multiple years.
How often do the Mandevillas need to be watered? Mandevilla's nickname is "Rock Trumpet" because it grows on very dry soil in its native tropical environment. Our solar-powered, self-sufficient irrigation system is set to water for three minutes each morning every day of the week. If you are watering your mandevillas manually then you can water every 2 to 3 days during the Summer.
Can I add my own plants? Where do I get them? We recommend the Sun Parasol® Giant Mandevillas, but you can absolutely use your other plants! Just make sure they are vining plants suitable for your climate/hardiness zone. You can even grow food, like cherry tomatoes, cucumbers and canteloupe, on your umbrella. Visit your nearest home improvement store or plant nursery to find other plants.
How can I contact you? Click here for our Contact page. We'd love to hear from you!
What are the benefits of the Living Umbrella®? We’re so glad you asked! There are many, including:
- combating the urban heat island effect
- attracting pollinators (but not bees!)
- cleaning air pollutants
- stormwater retention
- providing natural shade and beauty
- reducing plastic use and waste (that old-fashioned canopy on your patio umbrella is most likely made from Nylon, a potent greenhouse gas that adds to global warming)